Maintenance agreements
Much more than an update
What are CYPE Maintenance agreements?
CYPE Maintenance agreements are not just updates or maintenance contracts, they are much more. They are an exclusive service for your license that includes all the following advantages:
Updates
An update for all CYPE programs contained in the license covered by the contract from the previous version to the new version. (For updates from several versions older than the previous version, a variable payment will be applied according to the difference in versions and the programs included in said license).
New modules
An upgrade of all CYPE programs included in the license from the version prior to the new version. (For upgrades from several versions before the previous version, a variable payment will be applied according to the difference in versions and the programs included in said license).
50% discount
50% discount on the price list when purchasing other programs or modules not included in your license.
Exclusive offers and discounts
Priority technical support
Educational seminars
New!
VOUCHER PLAN
Renewing your maintenance agreement now has even more advantages
- The first time you renew your maintenance agreement you have 3 vouchers for each license or network license, redeemable for one 3-month e-license or 3 1-month licenses, with the same programs subject to the contract.
- From the second renewal, provided they are consecutive*, it increases by 1 voucher (1 license or 1 month) per year and for each license or network license subject to the contract, up to a maximum of 12 per year and license or network license.
*The cancellation of a maintenance agreement for a license, either voluntarily or due to non-payment, will result in the loss of the accumulated vouchers corresponding to that license and the cancellation of the active licenses derived from the vouchers.
Bonus
Nº of vouchers
New contract
2
Consecutive renewals
1st Renewal
3
2nd Renewal (+ 1)
4
3rd Renewal (+ 1)
5
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10th Renewal (maximum accumulated)
12
Subsequent renewals
12
Convenient additional licenses for you and your team for one-off projects
The vouchers for each license or network license with a maintenance agreement can be redeemed during the annual renewal period, at certain times when you need to collaborate on a project, or hand over the license to your team or to an external collaborator.
How frequent are the Maintenance agreements?
The contract is annual and is automatically renewed unless otherwise stated in writing 30 days before the end of the contract.
How much do Maintenance agreements cost?
Structures
595,00 € + VAT
MEP
595,00 € + VAT
Management
208,00 € + VAT
The first payment is annual and is made when registering the agreement or agreements. Further agreements can be purchased prior to agreement renewal. The cost of renewal (one year after the first agreement has been signed) can be paid either annually, half-yearly or quarterly depending on the number of agreements purchased up to that point and the method of payment. Instalment payments include interest.
The Agreement for Structures or MEP can be purchased independently, regardless of the programs included in your license. A 50% discount will be applied to modules or programs not included in the purchased group.
The Agreement for Management cannot be purchased independently if your license contains Structures or MEP programs.
What will I receive when I sign up for the Maintenance agreement and then later on?
When the agreement is signed, if the license does not have the current version, the update and passwords will be provided for the updated license. The passwords are only required for the first time. When continuing with the agreement, they do not need to be entered again.
If the security device you possess is a "virtual electronic key" (electronic license), you will not be sent passwords, as they are not required for this type of security device.
